Privacy Policy

1. Introduction

Welcome to Gazivuu.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our trampoline complex for children.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: Name, postal address, email address, telephone number, date of birth (for children using our facilities), payment information, and emergency contact details.
• Booking Information: Details about reservations, attendance history, and special requirements or preferences.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Information: Information about how you use our website, products, and services.
• Communication Information: Your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Collect Your Information

We collect information through various methods:

• Direct Interactions: Information you provide when filling in forms on our website, creating an account, making a booking, subscribing to our services, participating in promotions, or contacting us.
• Automated Technologies: As you navigate through our website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
• Third Parties: We may receive information about you from third parties including, for example, business partners, sub-contractors, payment providers, and analytics providers.

4. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Processing and managing bookings and reservations
• Providing safe and appropriate services for children
• Communicating with you about our services, promotions, and events
• Improving our website, products, and services
• Administering and protecting our business and website
• Delivering relevant website content and advertisements
• Measuring or understanding the effectiveness of advertising we serve
• Complying with legal obligations

5. Legal Basis for Processing Personal Information (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

6. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

7. Your Rights Under GDPR

Under certain circumstances, you have rights under data protection laws in relation to your personal information:

• Access: You have the right to request access to your personal information.
• Correction: You have the right to request correction of your personal information.
• Erasure: You have the right to request erasure of your personal information.
• Restriction: You have the right to request restriction of processing of your personal information.
• Transfer: You have the right to request the transfer of your personal information to another party.
• Objection: You have the right to object to processing of your personal information.
• Automated Decision-Making: You have rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us provide you with a good experience when browsing our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

10. Children's Privacy

As our services are specifically designed for children, we take additional precautions when collecting and processing information about children. We only collect personal information about children with the consent of their parents or legal guardians. If you believe we have collected information about a child without appropriate consent, please contact us immediately.